I & S Administration Consultancy has been set up to help Multi-cultural community Presidents and committees manage urbanisations efficiently and effectively. Through years of experience working within a team of Spanish administrators we have identified the most important services required by residential communities as well as the most common causes for complaint. Our aim is to provide exemplary support services to multi-cultiural communities by offering a full range of administration services in a manner and language to make effective communication a matter of course.
We are a unique English team with fluent Spanish communication capabilities coupled with a broad range of administrative skills and professional qualifications in management, finance, human resources and psychology as well as lengthy experience in business development, IT (computer) technology and community administration. Our varied backgrounds complement each other, so let’s meet the team.
Ian worked for local government for many years with Kent County Council (KCC) as a Senior Service Manager and Behavioural Psychologist. He was instrumental in developing and managing very high quality services as well as meeting the challenge of designing services for people with learning disabilities and carrying out service evaluations in the private sector for KCC.
Having developed and implemented training strategies for his staff complement of more than 250 individuals and managed an annual budget of five million pounds, he is a very experienced, professional manager. He also delivered lectures at a number of universities on service management related subjects. A career break to teach Scuba Diving in Thailand, Sri Lanka and Turkey has further enhanced his training capabilities and people management skills.
Ian also has long experience in problem solving. He has recently completed a three year “apprenticeship” working for a Spanish Administrator” and is very well acquainted with the issues that cause discontent amongst communities. He has been contacted by many dissatisfied Presidents and been able to design a service model focused on successfully addressing identified needs.
He has been working with fifty-two urbanizations within his Spanish administrators post and found many flaws that can be rectified with a little more time and effort. Ian is one of the proprietors of I&S Administration Consultants and his Spanish language skills are good.
Leisure interests: Ian is a fully qualified Master Scuba Diver Trainer and has worked in England, Turkey, Thailand and Sri Lanka prior to coming to Spain. In his spare time he sings and plays the guitar in a variety of local venues and is known as ‘Smithy.’ His love for music has created the opportunity for him to set up a very successful folk music club here on the Costa Blanca.
Steve has forty six years of Administration and business experience, buying his first hair dressing salon at the age of nineteen, which still successfully runs today. This was after completing a seven year hairdressing City & Guilds course, gaining Advanced City & Guilds and Master Craftsman certificates. He lectured for three years at Havering Technical College UK.
He managed and worked seventeen outlets at one time in the UK liaising with banks; accountants; staff; major retailers; companies and members of the public. He has a good business approach with everyone, either face to face or by telephone.
He has good organization skills and has used computers; computer banking and Sage packages for detailed analysis for many years. Steve has many contacts in the UK and Spain and continues to run three profitable outlets in the UK.
Since coming to Spain, Steve has set up a small NS International (CB) retailers and online buyers order site which expanded to become a successful hair and beauty wholesalers (Capital SL) in Torrevieja which he ran for a year before selling to a partner. Previously having dealt with staff; banks; accountants and members of the public as well as overseas companies.
Steve is one of the proprietors of I&S Administration Consultants and will develop and manage the financial and internet services.
Leisure interests: Steve loves socializing and is the head man at BBQ’s. He loves to cook and experiments with foods learning which food compounds make the best ingredients for taste. His interest in and love for computers has resulted in him becoming a competent website designer, creating formats and galleries for professional and leisure websites.
For over twenty years Carol worked as a professionally qualified Manager for Kent County Council (KCC) in the UK. As a Care Manager with a case load of more than sixty people, designing and purchasing care packages on their behalf and later managing a large residential and day care service unit with fifty-six staff and an annual budget of half a million pounds. She was responsible for creating the operational design of that enormously successful service.She has worked as an Administrator for an international water sports centre in Turkey.
Her management and organisational skills are exemplary. Since living in Spain she has managed the affairs and workload of her musical entertainer husband.
She has been instrumental in using various computer packages and organisational skills in setting up I&S Administration Consultants.
Leisure interests: Carol creates business cards; tickets and literature for various organizations. Along with her husband she runs a very successful Folk Music Club and manages all the “behind the scenes” activities including liaising with overseas artists and booking and arranging their travel to Spain. Besides work, Carol enjoys reading; walking; cycling; eating out and live music.
For fifteen years Colleen ran a successful CV and Secretarial Business in the UK, liaising with oversees companies and clients both by telephone and personal interviews.
Her workload dealt with client and company CV’s; doctors dictation; university theses; and general overseas correspondence. She has good communication skills, administration and office experience. From Spain she helps with the running of UK salons and deals with banks, staff, and accountancy departments. Colleen was instrumental in collating hair and beauty material for NS International CB and Capital Hair & Beauty SL website detail. Colleen is currently collating profile material and helping set up the website for I&S Administration Consultants.
Leisure interests: Colleen enjoys creative writing and has helped in a local secondary school with English writing projects in Spain. Her writing skills have helped with teenage English school projects. Colleen finds reading and research enjoyable.